ICICI Lombard Group Health Insurance
ICICI Lombard overview
ICICI Lombard is one of the leading private general insurance companies in the country, funded by ICICI Bank and Fairfax Financial Holdings Limited. Its products encompass motor, health, crop, fire, personal accident, marine, engineering and liability insurance. As of March 31, 2023, it had issued more than 32.7 million policies, settled 3.6 million claims, and achieved a Gross Written Premium of ₹217.72 billion.
Key features
Claim settlement ratio : 99%
6,500+ network hospitals for cashless claims
Covers COVID-19
10 to 15 Days reimbursements TAT
Paperless reimbursements
Solvency ratio : 2.46
Cashless TAT - 1 to 2 hours
In-house External Option available
ICICI Lombard claims process
ICICI Lombard’s Health Insurance is a highly recommended choice due to its efficient cashless settlement process, which typically takes only 1 to 2 hours. Where cashless settlement is not possible, reimbursement settlements are processed within approximately 10 to 15 days. Paperless reimbursement claims mean you won’t face additional hassles if your hospital is outside the cashless network.
For cashless treatment
- 1
Locate a network hospital
- 2
Inform the insurer
- 3
Carry your cashless card, policy number and member ID
- 4
Share details with the hospital insurance desk
- 5
Complete the pre-authorisation form
- 6
Wait for approval or rejection
For reimbursement treatment
- 1
Inform the insurer within the stated timeline
- 2
Submit the claim form and required documents
- 3
The claim management team reviews the documents
- 4
Receive approval and reimbursement, or respond to queries if rejected
Documents required for a Group Health Insurance claim
Original investigation reports
Final hospital discharge summary
FIR or post-mortem report if happened
Pharmacy bills along with the prescription
Original bills, receipts, and discharge report
Indoor case papers and duly-filled claim form
Original hospital bills and a valid photo ID proof
Treating doctor’s report and original consultation notes
Nature of operation performed and surgeon’s bill and receipt
Test reports along with attending doctor’s or surgeon’s report
ICICI Lombard × Healthysure advantage
Streamline your claims effortlessly with Healthysure’s expert support team by your side.
ICICI Lombard's group health insurance plans
With ICICI Lombard’s corporate insurance plans, you have the option to design a custom insurance plan with: ICICI Lombard’s Group Health Insurance policies are comprehensive and affordable. Pricing is influenced by team size and coverage options. Reach out to Healthysure for a coverage plan that fits your budget and supports the well-being of your employees.
No waiting period
No room rent capping
No specific disease capping
Maternity included
Never compromise on quality healthcare – Get unbeatable affordability with Healthysure and ICICI Lombard!
ICICI Lombard reviews
★★★★★
Excellent Coverage
The ICICI Lombard Health Insurance Policy that I bought for my team from the Healthysure portal provides adequate coverage options and offers discounts to help save on the premium.
★★★★★
Transparent Pricing and Policy Terms
The pricing and terms are clearly laid out by the ICICI Lombard Health Insurance Policy, leaving no room for confusion or surprises.
★★★★★
Good team work
I really want to thank the Healthysure team who helped me make a claim under my ICICI Lombard insurance policy. It was only because of them that my claim got approved on time.
ICICI Lombard customer care details
Customer care email : cu*************@**********rd.com
Customer care phone number : 1800 103 2292
Customer care WhatsApp number : +91 7738282666
ICICI Lombard network hospital list
ICICI Lombard FAQs
What is customer care WhatsApp number for ICICI Lombard?+
You can WhatsApp the ICICI Lombard team for support on 7738282666.
What is the cost of group health insurance plans of ICICI Lombard?+
Plans vary based on members covered, included features, and policy type. Contact Healthysure for an immediate quote.
What are TPAs?+
A Third-Party Administrator is a healthcare service provider approved by IRDAI. TPAs facilitate network-hospital access, claim settlement, and cashless hospitalization services.
What is customer care phone number for ICICI Lombard?+
You can call ICICI Lombard Health support at 1800 103 2292.
What is Claim Settlement Ratio?+
ICICI Lombard’s group health insurance has a claim settlement ratio of 99%.
What is the cashless hospital network list for ICICI Lombard?+
Cashless hospital network list for ICICI Lombard can be seen on the insurer’s hospital listing.
What is Solvency Ratio?+
ICICI Lombard has a solvency ratio of 2.46 (IRDAI recommended: above 1.5).
Note: Details compiled from various sources. Numbers are for Group Health Insurance plans by ICICI Lombard.
