Care Health Insurance

Care Health overview
Care Health Insurance Limited, previously known as Religare Health Insurance Company, is a leading standalone health insurance provider established in 2012. The company specializes in insurance products for individuals, families, and corporates, including maternity, senior citizen, diabetes, heart, cancer, critical illness, OPD, Group Health and Group Personal Accident plans.
Key features
Claim settlement ratio : 99% (Group Health Insurance CSR)
8,350+ network hospitals for cashless claims
Covers COVID-19
In-house claim settlement
Paperless reimbursements
TPA : In-house and External
Solvency ratio : 1.85
Care Health claims process
With cashless settlement TAT being 2 to 4 hours and reimbursement settlement taking around 20 to 25 days, Care Health insurance is one of the best options available. Paperless reimbursement claims ensure that you do not have additional troubles even if your hospital is not present in the cashless network list. Care Health has an in-house TPA and provisions for external TPAs.
For cashless treatment
- 1
Locate a network hospital
- 2
Inform the insurer
- 3
Carry your cashless card, policy number and member ID
- 4
Share details with the hospital insurance desk
- 5
Complete the pre-authorisation form
- 6
Wait for approval or rejection
For reimbursement treatment
- 1
Inform the insurer within the stated timeline
- 2
Submit the claim form and required documents
- 3
The claim management team reviews the documents
- 4
Receive approval and reimbursement, or respond to queries if rejected
Documents required for a Group Health Insurance claim
Original investigation reports
Final hospital discharge summary
FIR or post-mortem report if happened
Pharmacy bills along with the prescription
Original bills, receipts, and discharge report
Indoor case papers and duly-filled claim form
Original hospital bills and a valid photo ID proof
Treating doctor’s report and original consultation notes
Nature of operation performed and surgeon’s bill and receipt
Test reports along with attending doctor’s or surgeon’s report
Care Health × Healthysure advantage
Get 24×7 dedicated claims support with Healthysure’s claim support team. Our experts take care of all the steps and documents so you can take care of things that matter!

Care Health's group health insurance plans
With Care Health’s corporate insurance plans, you have the option to design a custom insurance plan with: Care Health Insurance offers comprehensive yet affordable Group Health Insurance plans, with prices starting as low as ₹80/month/life*. Pricing depends on team size, coverage options, and more. Connect with Healthysure to find the coverage plan that aligns with your budget and employees’ needs.
No waiting period
No room rent capping
No specific disease capping
Maternity included
Our partnership with Care Health allows you to get the lowest prices guarantee with Healthysure.
Care Health reviews
★★★★★
Very good and smooth experience while going for cashless facility
I had a very good and smooth experience while going for cashless facility insurance claim. Claim approved within 4 hours.
★★★★★
Excellent service provided by Healthysure
Healthysure team coordinated well with Care Health and ensured the entire process including claim settlement was hassle-free.
★★★★★
Good network hospitals
One thing I like the most of care health insurance is that there network hospitals are much better than the others.
Care Health customer care details
Customer care email : cu***********@***********ce.com
Customer care phone number : 1800 102 4488
Customer care WhatsApp number : 918860402452
Care Health network hospital list
Care Health FAQs
Is Care Health Insurance a new insurance company?+
No. Care Health Insurance was incorporated in 2012 as a subsidiary of Religare Enterprises and renamed Care Health in 2020.
What is the cashless hospital network list for Care Health?+
Cashless hospital network list for Care Health can be seen on the insurer’s hospital listing.
What is customer care phone number for Care Health?+
You can call Care Health support at 1800 102 4488.
What is customer care WhatsApp number for Care Health?+
You can WhatsApp the Care Health team for support on 918860402452.
What is the cost of group health insurance plans of Care Health?+
Plans vary depending on members covered, policy features and policy type. Contact Healthysure for instant quotes.
What is Claim Settlement Ratio?+
Care Health Insurance’s group health insurance has a claim settlement ratio of 99%.
What is Solvency Ratio?+
Care Health has a solvency ratio of 1.85 (IRDAI recommended: above 1.5).
Note: Details compiled from various sources. Numbers are for Group Health Insurance plans by Care Health.